Refund policy
Refund Policy
We want you to love your purchase! If you're not completely satisfied, we're happy to help.
Returns We accept returns within 30 days of the delivery date. Items must be unused and in their original condition and packaging to be eligible for a return.
Refunds, Exchanges & Store Credit Once your return is received and inspected, you may choose from the following:
- A full refund to your original payment method
- An exchange for another item
- Store credit to use on a future purchase
Non-Returnable Items Due to the nature of our products, the following items cannot be returned or exchanged:
- Candles
- Wax melts
These items are final sale once they leave our facility.
Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
How to Start a Return To initiate a return, please contact us at [your email address] with your order number and reason for return, and we'll guide you through the process.